Privacy Policy Kelinci88 – Malaysian Player Data Protection

Kelinci88 ("we", "our platform") values the trust you place in us when you entrust your personal information to us while using kelinci88's services. This Privacy Policy ("Policy") sets out in detail how we collect, process, store, and protect your personal data as a player kelinci88 in Malaysia.

This policy applies to all kelinci88 platform users, including website visitors, prospective members in the process of registering, and active registered members. We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related legislation in force in Malaysia.

Kelinci88 acts as the data controller for all personal information collected through our platform. We take this responsibility seriously and have implemented comprehensive policies, procedures, and technical controls to ensure your data is handled in a manner that is secure, lawful, and transparent.

Kelinci88 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we collect:

We only collect data that is strictly necessary for the stated purposes. kelinci88 does not collect sensitive information such as full identity card details, bank account numbers, or biometric data unless specifically required by Malaysian legislation or for relevant KYC verification purposes.

Kelinci88 uses the personal data collected for the following purposes, each of which has a valid legal basis under Malaysia's PDPA:

• Service Provision: To process your account registration, verify your identity, handle deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX, and process your winnings withdrawals.
• Account Security: To verify your identity during login, detect suspicious activity, prevent fraud, and protect your kelinci88 account from unauthorised access.
• Customer Support: To enable kelinci88's support team to assist you with enquiries, complaints, or technical issues in real time via live chat.
• Legal Compliance: To comply with KYC (Know Your Customer), AML (Anti-Money Laundering), and other reporting obligations stipulated under Malaysian law.
• Platform Improvement: To analyse aggregated usage patterns and improve the performance, interface, and overall user experience of the kelinci88 platform.
• Service Communications: To send important account-related notifications, terms updates, and promotional information (where you have given consent to receive such communications).
• Responsible Gambling: To monitor gameplay patterns for signs of problem gambling and provide timely support to players who may need assistance.

Kelinci88 does not use your personal data for any purpose not stated above without first obtaining your additional consent.

kelinci88 does not sell your personal data to anyone. However, in the ordinary course of business operations, we may share certain information with the following categories of third parties, but only to the extent necessary and with appropriate safeguards in place:

• Payment Service Providers: To process your financial transactions, we are required to share the relevant transaction details with the e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and payment systems (DuitNow, FPX) that you use.
• Game Provider: Game session information is shared with game providers (such as Pragmatic Play, PG Soft, Evolution Gaming) solely for the purpose of delivering your gaming experience.
• Regulatory Authorities: We may be required to disclose certain information to law enforcement agencies, courts, or Malaysian government authorities when mandated by law or court order.
• Security Services: The fraud detection and cybersecurity service providers we engage may process certain technical data to help protect the platform and its players.

Protecting your personal data is among our highest priorities kelinci88. We have implemented comprehensive technical and organisational measures to protect your information against unauthorised access, use, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your device and kelinci88's servers is encrypted using the latest TLS protocol with 256-bit encryption.
• Data at Rest Encryption: Personal data stored in kelinci88's databases is encrypted at rest using industry-standard encryption.
• Access Controls: Access to players' personal data is restricted to kelinci88 staff who require it to perform their specific job functions, and is subject to strict role-based access controls.
• 24/7 Monitoring: Our security team monitors the kelinci88 platform around the clock to detect and respond to any security threats promptly.
• Regular Security Audits: We conduct regular penetration testing and security audits carried out by independent third parties to identify and address potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for all kelinci88 accounts as an added layer of protection.

While we take all reasonable precautions, no data transmission over the internet or electronic storage method is 100% secure. In the event of a security breach involving your data, we are committed to notifying you promptly and taking appropriate remedial action.

Kelinci88 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure security, and better understand how players use our services.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled as they are essential to the security and operation of the kelinci88 platform.
• Performance Cookies: Collects anonymised data on how players use the platform — including most-visited pages, time spent, and any errors encountered — to help us continuously improve the user experience.
• Functional Cookies: Remembering your preferences, such as your chosen language and display settings, to provide a more personalised experience.
• Security Cookies: Used to detect and prevent fraudulent activity, keeping your kelinci88 account secure.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the kelinci88 platform and your ability to log in securely.

Kelinci88 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required under Malaysian law. The following are our data retention guidelines:

• Active Account Data: Retained for as long as your account is active and until you request its closure or deletion.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and AML legal requirements.
• Security Logs: Retained for 12 months for security incident investigation purposes if required.
• Support Communication Records: Retained for 2 years from the date of the last interaction for reference and quality improvement purposes.
• Closed Account Data: Following account closure, certain data may be retained for a period stipulated by law before being securely deleted.

When your personal data is no longer needed, kelinci88 will securely delete or anonymise it in accordance with our established data deletion procedures. We apply industry-standard deletion methods to ensure that removed data cannot be recovered.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by kelinci88:

Players' financial information receives the highest level of protection on the platform kelinci88. We understand how sensitive financial transaction data is, and we have put specific measures in place to protect it.

Regarding the Malaysian payment methods we support — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) — kelinci88 only retains the information necessary to process and verify transactions. We do not store your full e-wallet account information or complete bank account details.

• All financial transactions are fully encrypted end-to-end.
• Only transaction reference numbers and the minimum information required for financial recordkeeping are stored — not your full account details.
• Withdrawals are only permitted to a payment method or Malaysian bank account registered in your own name.
• Any suspicious transaction activity will be reviewed and may require additional identity verification in line with AML requirements.
• Transaction records are retained for 7 years in accordance with Malaysian financial legal requirements and will not be shared with third parties except where legally obligated.

Platform kelinci88 is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

If you discover that someone under the age of 21 has registered a kelinci88 account, please notify us immediately via live chat or email. We will take prompt action to close the account and delete all associated data.

Kelinci88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new Malaysian legal requirements, or improvements to the way we protect your data.

For significant amendments, we will endeavour to provide advance notice through:

• In-platform notifications on kelinci88 when you log in.
• Email or SMS to your registered phone number (where you have agreed to receive such communications).
• A clear notice on the kelinci88 website's main page.

The "Updated" date at the top of this Policy always reflects the date of the most recent amendment. Continued use of the platform kelinci88 after the effective date of any such amendment will be considered acceptance of the updated policy.

We encourage you to review this page periodically. If you do not agree with any amendments, please discontinue use of the platform and contact us to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by kelinci88, we are here to help you:

• 24/7 Live Chat: The fastest way to get help — available at the bottom-right corner of the kelinci88 platform at all times.
• Email: support@kelinci88.best – for more detailed enquiries, we will respond within 2 business days.

For formal complaints related to data protection that cannot be resolved through the channels above, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the country's national data protection authority.